GhostDigiX Privacy Policy
This Privacy Policy explains how GhostDigiX processes and protects personal data of users of the website and service available at https://ghostdigix.com/.
By using the website, creating an account, or submitting any form on GhostDigiX, the user confirms that they have read this Privacy Policy.
1. Personal data operator
Personal data operator: the owner of the GhostChatix project, who also owns GhostDigiX.
Contact for personal data matters: support@ghostchatix.com.
As of the publication date of this Privacy Policy, GhostDigiX may operate in beta / early access mode without a separate legal entity, sole proprietorship, or other organizational structure. Therefore, the operator is identified in the service documents as the owner of the GhostChatix project, who also owns GhostDigiX.
Until a separate legal entity or sole proprietorship is established, support@ghostchatix.com is the primary contact channel for user requests concerning personal data, account deletion, withdrawal of consent, data correction, and other matters related to personal data processing.
If applicable law requires additional information about the operator to be indicated or provided, such information may be provided to the user upon request to the extent necessary to review the request and comply with legal requirements. Once a legal entity, sole proprietorship, or other organizational structure is established, the operator information will be updated in this Privacy Policy and related documents.
2. Key terms
Personal data means any information relating to an identified or identifiable individual.
Processing of personal data means any operation or set of operations performed on personal data, including collection, recording, organization, storage, updating, use, transfer, anonymization, blocking, deletion, or destruction.
User means a person using the GhostDigiX website or service.
Service means the website, user account, interfaces, features, and software tools of GhostDigiX.
3. Data we may process
GhostDigiX may process the following categories of data:
- email address;
- login / username;
- password in hashed form;
- Telegram username or Telegram ID, if provided or connected by the user;
- account information;
- selected interface language and account currency;
- service settings;
- support requests and their contents;
- records of user consents;
- technical data: IP address, browser information, device information, operating system, cookies, date and time of visit, technical logs;
- information about user actions within the service;
- payment-related data, if paid features are available and used by the user.
GhostDigiX does not request a phone number, passport details, residential address, or date of birth unless such data is expressly required for a specific service feature or by law.
4. Purposes of processing
Personal data is processed for the following purposes:
- user registration and authentication;
- account creation, maintenance, and protection;
- providing access to GhostDigiX features;
- processing early access requests;
- communicating with the user regarding the service;
- technical support;
- ensuring service security;
- preventing abuse, spam, fraud, and unauthorized access;
- configuring language, currency, and interface settings;
- improving the website and service;
- analyzing technical errors and stability;
- complying with applicable legal requirements;
- sending informational and promotional messages, if the user has given separate consent.
5. Legal grounds for processing
GhostDigiX processes personal data based on:
- the user's consent to personal data processing;
- the user's acceptance of the Terms of Service;
- the need to process data in order to provide access to the service;
- the need to respond to user requests;
- compliance with applicable legal requirements;
- the operator's legitimate interest in ensuring security, stability, and protection of the service from abuse.
6. Cookies and analytics
GhostDigiX may use necessary cookies for website operation, authentication, session management, language and currency settings, and service protection.
Analytics and marketing cookies are used only with the user's consent, where such consent is required by applicable law.
More details are provided in the Cookie Policy.
7. Data transfers to third parties
Shop sellers. If an order is placed in another user's shop, the seller sees the order number, product, quantity, date and the buyer's username — this is required to deliver the product and to handle a dispute. The buyer's payment details are not shared with the seller.
GhostDigiX may transfer personal data to third parties only where necessary for the operation of the service, security, fulfillment of obligations to the user, or compliance with law.
Such third parties may include:
- hosting providers;
- email service providers;
- payment providers, if paid features are available;
- analytics services, if the user has given consent;
- technical support services;
- contractors and technical specialists involved in maintaining the service;
- public authorities, if such transfer is required by law.
GhostDigiX does not sell users' personal data.
8. Cross-border data transfers
GhostDigiX may use infrastructure, services, and contractors located outside the user's country. Therefore, personal data processing may involve cross-border data transfers.
If applicable law requires a separate notice, consent, or other action for cross-border data transfers, GhostDigiX takes the necessary steps before such transfer begins.
9. Data retention
Personal data is stored for as long as necessary to achieve the purposes of processing, or until account deletion, withdrawal of consent, or termination of service use, unless a longer retention period is required by applicable law.
Early access request data may be stored until the launch of the service, processing of the request, or withdrawal of consent by the user.
Technical logs may be stored for a limited period necessary to ensure service security and stability.
Payment-related data may be stored for the period necessary for accounting, dispute resolution, refunds, fraud prevention, and compliance with law.
10. Data protection
GhostDigiX takes reasonable organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, destruction, or loss.
Such measures may include:
- access restrictions;
- storing passwords in hashed form;
- use of access tokens;
- access control for administrative functions;
- data minimization;
- security event logging;
- backups;
- software maintenance and updates;
- limited retention periods for technical logs.
11. User rights
The user has the right to:
- receive information about the processing of their personal data;
- request correction of personal data;
- request deletion of personal data;
- withdraw consent to personal data processing;
- opt out of informational and promotional messages;
- contact GhostDigiX regarding personal data processing.
To exercise these rights, the user may contact support@ghostchatix.com.
12. Withdrawal of consent and deletion of data
The user may withdraw consent to personal data processing by sending a request to support@ghostchatix.com.
After receiving the request, GhostDigiX will stop processing the user's personal data unless further processing is required to comply with law, fulfill obligations to the user, resolve disputes, or protect the rights and legitimate interests of GhostDigiX.
13. Changes to this Policy
GhostDigiX may update this Privacy Policy. The new version becomes effective upon publication on the website, unless otherwise stated in the new version.
The current version of the Privacy Policy is always available at: